Troubleshooting

My Advanced Activity Tracker won't pair
Make sure: The tracker is plugged in and charging The tracker is within 2 inches of the phone/tablet you're attempting to pair with Your...
Thu, 21 Sep, 2017 at 2:27 PM
I can't get notifications!
iOS Go to your phone/tablet Settings > Bluetooth. You will see a very long device ID (20 digits to be precise), starting with the letter H. T...
Thu, 6 Oct, 2016 at 10:17 AM
My Activity Tracker won't turn on
Fresh out of the box? That’s a bummer. Sometimes our Activity Tracker gets so excited, sitting on the shelf, waiting to be bought, it runs out of juice. I...
Fri, 24 Jun, 2016 at 1:45 PM