Frequently Asked Questions

How do I use vibrating alarms?
Open the Striiv Activity Tracker app on your smartphone or tablet. At the top of the app’s Home screen, tap the gear icon on the gray device banner to e...
Thu, 6 Apr, 2017 at 1:37 PM
How do I track my sleep?
The Walgreens Advanced Activity Tracker tracks three different levels of activity while you are sleeping: asleep, restless, and awake.   Asleep i...
Mon, 15 Aug, 2016 at 2:34 PM
How do weather notifications work?
Weather notifications work just like a text message on your phone. A notification will show on your Walgreens Advanced Activity Tracker displaying the hig...
Mon, 27 Jun, 2016 at 2:35 PM
What's up with my battery life?
We get this question quite a bit, and we just wanted to give you an idea of what to expect out of your battery.   We've had users get up to 5+ da...
Thu, 24 Dec, 2015 at 2:02 PM
Why is my charger missing a prong?
Your Walgreens Advanced Activity Tracker charging cradle ships with only three prongs. The fourth prong is used at the factory to program your device and is...
Fri, 4 Dec, 2015 at 4:54 PM
Where can I get an extra charging cradle?
Visit https://www.striiv.com/pages/store — the Walgreens Advanced Activity Tracker is compatible with the Fusion Bio charger.
Tue, 8 Dec, 2015 at 7:35 PM
What do you mean by 'water resistant'?
The Walgreens Advanced Activity Tracker can stay on your wrist: during your sweatiest workout. while washing your hands.   The W...
Thu, 24 Dec, 2015 at 2:05 PM
How do I trim my wristband?
Your Walgreens Advanced Activity Tracker can be trimmed shorter using a pair of scissors.  To avoid cutting it too short, please only cut one section...
Tue, 8 Dec, 2015 at 7:56 PM
Can I order different wristbands for my Walgreens Advanced Activity Tracker?
Yes! You can order additional wristbands in different colors from the Walgreens website.  Striiv also offers additional wristbands for purchase onli...
Tue, 8 Dec, 2015 at 8:02 PM
How can I tell what software version is currently on my Walgreens Advanced Activity Tracker?
On your Walgreens Advanced Activity Tracker Swipe to the left of the time/date screen to select Apps, then scroll to the second apps screen to selec...
Tue, 28 Jun, 2016 at 11:40 AM