Frequently Asked Questions

What's included in the box?
Your Walgreens Advanced Activity Tracker includes the Advanced Activity Tracker device module in a black wristband with a removable clasp, wristband loop, c...
Tue, 24 Nov, 2015 at 4:06 PM
Why does my Walgreens Advanced Activity Tracker only have four letters/numbers on the screen?
When you take your brand new device out of the box and get it charged up, you may see some characters on your screen, like 0 0 3 D or similar - t...
Fri, 24 Jun, 2016 at 10:11 AM
How do I set up my Walgreens Advanced Activity Tracker?
Check out our helpful guide to setting up your Walgreens tracker! Download the Striiv Activity Tracker app onto your phone/tablet from the Google Pl...
Fri, 11 Nov, 2016 at 11:45 AM
How frequently should I sync (reconnect) with the app?
Our trackers are designed to sync with the Activity Tracker app at least once every few days. Failure to sync in a timely manner will eventually result in l...
Fri, 26 May, 2017 at 2:09 PM
How do I turn on and navigate through my Walgreens Advanced Activity Tracker?
Your Advanced Activity Tracker responds to several different finger motions. Double tap the side of the Advanced Activity Tracker to turn on the sc...
Mon, 2 May, 2016 at 8:05 AM
Which phones/tablets support the Walgreens Advanced Activity Tracker?
See our current list of officially supported devices here. If your device is not on this list, it may still work if it meets all of the following three re...
Tue, 28 Jun, 2016 at 10:28 AM
Can I use the Walgreens Advanced Activity Tracker with a computer?
The Walgreens Advanced Activity Tracker will not sync with a computer or online dashboard.   See our current list of supported devices here. If your ...
Thu, 24 Dec, 2015 at 1:41 PM
How do I set up my Walgreens Advanced Activity Tracker to receive notifications?
For Android users Pairing the Walgreens Advanced Activity Tracker to your account should automatically set up your activity tracker to start rec...
Mon, 27 Jun, 2016 at 12:38 PM
What does the Walgreens Advanced Activity Tracker track?
The Walgreens Advanced Activity Tracker will track steps taken, active minutes, distance traveled, calories burned, resting heart rate, and sleep. ...
Mon, 15 Aug, 2016 at 1:31 PM
How do I set up the Walgreens Advanced Activity Tracker to track my distance traveled?
While the Walgreens Advanced Activity Tracker does begin tracking your distance traveled when you first pair it with the Striiv app, some adjustments may ne...
Thu, 24 Dec, 2015 at 1:56 PM