Walgreens Activity Monitor Advanced

I cannot get notification's on my striiv fusion 2  

I am using an iphone 5 c  with ios11.1

it is connect to blue tooth and it's working .

everything is turned on in notification's with my phone .

But when i try to click on the speaker icon which i presume is the notification's button.

I click on and the speaker Icon still has an x through it. 

I've read everything posted and watch the videos. But it seems as thou many are having this same problem without a real answer.. 

         Thank you and any help would be appreciated .

                      Fred.                              starmanishere@cox.net 

Hi Fred,

More info on Do Not Disturb mode (the speaker icon) can be found here: http://help16.striiv.com/support/solutions/articles/3000059708-what-is-do-not-disturb-mode-and-how-do-i-use-it-

It appears you're actively connected and syncing with the app, so make sure Do Not Disturb mode is off. If that doesn't clear it up, drop us a line at customercare@striiv.com for further assistance.