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Basically I got a used Fusion, I emailed support because it wont sync with my account they said I had to have previous owner unregister their account... How do you do that? I am still waiting on a response but growing impatient this has been a 3 day process so far :( Do they have a number?!

Hi - if it's a Fusion, you should be able to factory reset it and use it. If it's a Band, you will need to get the previous owner to deregister it. Here's how to factory reset!"

How to Factory Reset

Yeah I have done the reset a few times he needs to deregister it but I can't figure out how
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